Application of SAPPhIRE Model of Causality in the Design of Product-Service Systems

Bhattacharya, K and Chakrabarti, A (2023) Application of SAPPhIRE Model of Causality in the Design of Product-Service Systems. In: 9th International Conference on Research into Design, ICoRD 2023, 9 January 2023through 11 January 2023, Bengaluru, pp. 527-539.

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Abstract

With the increasing adoption of �servitization� under fierce competition and by the influence of Industry 4.0, manufacturers are increasingly moving away from designing technical products as offerings to designing product-service systems (PSS) as offerings. The SAPPhIRE model of causality can represent biological and technical systems and be able to explain their behavior. It is useful in many product design activities like analysis and synthesis and can be used in assessing the design novelty of a product. This paper presents an understanding of representations used in PSS design from literature and how the SAPPhIRE model can represent a PSS in design.We have shown that the SAPPhIRE model can capture the causality of product and service combinations and can be used to analyze an existing PSS configuration or synthesize a new one. © The Author(s), under exclusive license to Springer Nature Singapore Pte Ltd. 2023.

Item Type:	Conference Paper
Publication:	Smart Innovation, Systems and Technologies
Publisher:	Springer Science and Business Media Deutschland GmbH
Additional Information:	The copyright for this article belongs to Springer Science and Business Media Deutschland GmbH
Keywords:	Behavioral research; Sapphire; Service industry, Analysis and synthesis; Design activity; Design of product; Product and services; Product combinations; Product-service systems; Service system designs; Servitization; Technical products; Technical systems, Product design
Department/Centre:	Division of Mechanical Sciences > Department of Design & Manufacturing (formerly Centre for Product Design & Manufacturing)
Date Deposited:	11 Oct 2024 17:45
Last Modified:	11 Oct 2024 17:45
URI:	http://eprints.iisc.ac.in/id/eprint/86576

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