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Digital Twin in Practice: Emergent Insights from an Ethnographic-Action Research Study

Agrawal, Ashwin and Singh, Vishal and Thiel, Robert and Pillsbury, Michael and Knoll, Harrison and Puckett, Jay and Fischer, Martin (2022) Digital Twin in Practice: Emergent Insights from an Ethnographic-Action Research Study. In: Construction Research Congress 2022: Computer Applications, Automation, and Data Analytics, CRC 2022, 9-12 March 2022, Arlington, pp. 1253-1260.

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Official URL: https://doi.org/10.1061/9780784483961.131


Based on an ethnographic action research study for a Digital Twin (DT) deployment on an automated highway maintenance project, this paper reports some of the stumbling blocks that practitioners face while deploying a DT in practice. At the outset, the scope of the case study was broadly defined in terms of digitalization and software development and deployment, which later pivoted toward the concept of Digital Twin during the collective reflection sessions between the project participants. Through an iterative learning cycle via discussions among the various project stakeholders, the case study led to uncovering the roadblocks in practice faced by the Architecture, Engineering, and Construction (AEC) practitioners. This research finds that the practitioners are facing difficulty in (1) creating a shared understanding among the participants due to the lack of consensus on the Digital Twin concept, (2) adapting and investing in Digital Twin due to inability to exhaustively evaluate and select the appropriate technological capabilities in a Digital Twin, and (3) allocation of resources for Digital Twin development due to the inability to assess the impact of DT on the organizational conditions and processes.

Item Type: Conference Proceedings
Publisher: American Society of Civil Engineers (ASCE)
Additional Information: The copyright of this article belongs to the Authors.
Keywords: Action research; Case-studies; Highway maintenance; Iterative learning; Learning cycle; Maintenance projects; Project participants; Project stakeholders; Research studies; Stumbling blocks; Software design
Department/Centre: Division of Mechanical Sciences > Centre for Product Design & Manufacturing
Date Deposited: 23 May 2022 04:50
Last Modified: 23 May 2022 04:50
URI: https://eprints.iisc.ac.in/id/eprint/72428

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