Dynamically Automated Interactive Voice Response System for Smart city Surveillance

Saqquaf, S S M and Araballi, Sarvesh and Bhagyalakshmi, P and Mahadeek, Shruti S and Varsha, B M (2016) Dynamically Automated Interactive Voice Response System for Smart city Surveillance. In: IEEE International Conference on Recent Trends in Electronics, Information and Communication Technology (RTEICT), MAY 20-21, 2016, Sri Venkateshwara Coll Engn, Dept Elect & Commun Engn, Bengaluru, INDIA, pp. 1176-1180.

PDF Iee_Int_Con_RecTre_Ele_Inf_Com_ec_RTEICT_1176_2016.pdf - Published Version Restricted to Registered users only Download (7MB) | Request a copy

Abstract

Interactive Voice Response System (IVRS) is an automated system which is multi-lingual and makes use of text-to-speech (TTS) technology. This paper describes the implementation of an Interactive Voice Response System personalized especially for students to obtain any information desired by them in a reliable and timely manner by just placing a normal call, thus being a building block of a smart city. It works on a 24/7 basis and is very user friendly. The IVRS system comprises of ring detector hardware, dual tone multi frequency decoder (DTMFD), microcontroller, serial interface unit, computer and cell phone. It includes a ring detector hardware which identifies the caller and connects the identified caller to a computer. When a caller presses a key from their cell phone the input is produced in the form of dual tone multi frequency signal. The computer generates voice response dynamically based on the key pressed by the caller. A ``Text to Speech Converter'' converts the database into a voice format as per the response given by the caller.

Item Type:	Conference Proceedings
Publisher:	IEEE, 345 E 47TH ST, NEW YORK, NY 10017 USA
Additional Information:	Copy right for this article belongs to the IEEE International Conference on Recent Trends in Electronics, Information and Communication Technology (RTEICT), Sri Venkateshwara Coll Engn, Dept Elect & Commun Engn, Bengaluru, INDIA, MAY 20-21, 2016
Department/Centre:	Division of Interdisciplinary Sciences > Supercomputer Education & Research Centre
Date Deposited:	09 Mar 2017 06:45
Last Modified:	09 Mar 2017 06:45
URI:	http://eprints.iisc.ac.in/id/eprint/56371

Actions (login required)

View Item