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Naveen, BR and Gurtoo, A (2020) The Cause Effect Relationship Model of Service Quality in relation with Overall Satisfaction. In: 2019 World Conference Transport Research, WCTR 2019, 26-31 May 2019, Indian Institute of Technology Mumbai, pp. 1694-1721.
Naveen, BR and Gurtoo, A (2022) Public transport strategy and epidemic prevention framework in the Context of Covid-19. In: Transport Policy, 116 . pp. 165-174.