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Performance evaluation of premium services in Bangalore Metropolitan Transport Corporation (BMTC)

Hanumappa, Devaraj and Ramachandran, Parthasarathy and Sitharam, T G and Lakshamana, S and Mulangi, Raviraj H (2016) Performance evaluation of premium services in Bangalore Metropolitan Transport Corporation (BMTC). In: 11th International Conference on Transportation Planning and Implementation Methodologies for Developing Countries (TPMDC), DEC 10-12, 2014, Mumbai, INDIA, pp. 184-192.

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Official URL: http://dx.doi.org/10.1016/j.trpro.2016.11.074

Abstract

In this paper we are measuring the performance of Bangalore Metropolitan Transport Corporation (BMTC) specifically aiming at premium bus services of BMTC operating in Bangalore city. The performance measurement of premium bus services is done using two different approaches. Ratios were computed considering different operational and financial indicators and these ratios are benchmarked by considering the best performing units as the target to compare the bus depots performance. Further we studied the performance of bus depots using data envelopment analysis (DEA). Our analysis indicated that most of the depots are efficient where as depot 13 have significant opportunities for improvements. (C) 2016 The Authors. Published by Elsevier B.V.

Item Type: Conference Proceedings
Additional Information: Copy right for this article belongs to the ELSEVIER SCIENCE BV, SARA BURGERHARTSTRAAT 25, PO BOX 211, 1000 AE AMSTERDAM, NETHERLANDS
Department/Centre: Division of Interdisciplinary Research > Management Studies
Division of Mechanical Sciences > Civil Engineering
Depositing User: Id for Latest eprints
Date Deposited: 09 Mar 2017 05:54
Last Modified: 09 Mar 2017 05:54
URI: http://eprints.iisc.ac.in/id/eprint/56344

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